All parents are able to book ClubsComplete™ via our purpose-built system ‘MyClub’. Parents have the option to call the office to make a booking via telephone however this occurs an additional administration fee of £5.00 per booking unless the total booking amount exceed £80.00. When parents book online, they have flexibility to make any changes within 24 hours of making their booking on their online log-in to make any amendments or cancellations. After 24 hours, all bookings are fixed and are non refundable unless the booking meets criteria within our refunds and cancellations policy. If parents need to amend a booking or cancel it please note that our office team cannot access your account to do this, it must be done online. Last minute bookings for the same day can only be made up to 30 minutes prior to the club starting and then links will expire. Please refer to our policies for any further information.