About ClubsComplete

At ClubsComplete™, our passion is everything extra-curricular! We provide high quality educational services to primary schools and families in the UK, Spain and the Middle East. In the UK, our coverage is nationwide thanks to our fantastic franchisees.

For families, we provide a wide range of opportunities for children and young people to have fun, socialise and learn something new in a familiar and friendly environment such as a local village hall or leisure centre. Over the years, ClubsComplete™ has been recognised for its ability to open a world of opportunities to children and young people – always ensuring that our staff strive to enhance each child’s unique talent as we believe that each child is talented in their own individual way. We pride ourselves as the most recommended activity provider by word-of-mouth, meaning that we are both the parent and the child’s choice of care.

We have an entire package that we place in English public and private schools, Spanish and International schools in order to provide a hassle-free experience for school staff and to re-brand and improve their extra-curricular activities. As we understand that schools are extremely busy, we take care of everything for them by contracting and paying the staff, providing uniform, equipment*, and promotional letters for parents.

About ClubsComplete

Our HQ in Ashby-de-la-Zouch

The ClubsComplete™ story

January 2007

ClubsComplete™ opened its doors!

October 2009

ClubsComplete™ rented its first office.

March 2013

ClubsComplete™ opened in Spain (Xarblanca).

September 2013

ClubsComplete™ opened into various counties throughout the UK.

July 2014

ClubsComplete™ opened at Laude in Spain.

August 2017

ClubsComplete™ launched its Gymnastics memberships.

October 2017

ClubsComplete™ received our first Ofsted certificates.

November 2017

ClubsComplete™ won the Young Entrepreneur of the year award!

April 2018

ClubsComplete™ were awarded a place on the Entrepreneurial Spark programme.

May 2018

ClubsComplete™ moved into our own building.

September 2018

ClubsComplete™ received a ‘GOOD’ at Ashby Willesley and started implementing a Franchising process.

November 2018

ClubsComplete™ was a finalist for the Spirit Entrepreneur of the year award.

March 2019

Amelia Gillespie became a Shareholder of the company.

June 2019

Kerry and Stacey started the Build On project.

July 2019

Amelia was announced as a finalist in the Scale-up of the year award.

July 2020

ClubsComplete™ ran our first camp at The British School of Malaga.

January 2021

The ClubsComplete™ Recreational Playground LLC Dubai was launched.

June 2021

ClubsComplete™ SL España was launched.

July 2021

ClubsComplete™ completed 5 overseas clubs in Spain and the first camps in Bahrain and Dubai.

Careers at ClubsComplete

We are always on the hunt for enthusiastic and hard-working individuals who have a passion for everything child-related! We have two types of vacancies: those at HQ and those working out in the field with our schools and clients directly.

Head office

Our Head Office is in the lovely market town of Ashby-de-la-Zouch. It is a three-storey building that we have themed to bring "the outdoors in" so we have lots of greenery, wooden walls, plant walls and the like! Our team work hard but they play hard too with air hockey, table tennis and even an onsite bar! At HQ we have a lovely like-minded family who care about each and every child. Roles include Managers, Deputy Managers, Administrators, Booking Officers, Staff Liaison, Customer Service and many more.

Email recruitment@clubscomplete.co.uk with your CV please

Frequently asked questions

Can my business sponsor ClubsComplete?

We are always looking for new sponsors and if your business would like to sponsor us, no matter how big or small sponsorship you can offer, please get in contact with us.

Are your staff DBS (Disclosure and Barring Service checked and qualified?

All ClubsComplete members of staff have enhanced DBS disclosures and have been trained in safeguarding, child protection and behaviour management. There will always be at least one first-aider on each site at all times. All staff are experienced in working with children and young people, are qualified in their specific subject areas, and normally teach in curriculum time or provide extra-curricular activities during term time. All staff will have undertaken our ClubsComplete staff training course so are completely aware of all of our policies and procedures. We continuously assess our staff and have a strong commitment to improving our performance.

What age do you cater for?

Our services cater for school-aged children.

Holiday clubs are 3-14 years and school sessions are 3 - 11years (Primary School)

Our camps abroad are 2 - 14 years.

Will you collect my child from their classroom for extra curricular clubs?

This is specific to each individual school.

Most schools assign ClubsComplete staff a meeting point and younger children are bought to the staff member by a TA or the Class Teacher. Most KS2 children are given the responsibility of getting themselves to club.

ClubsComplete staff will collect the children from their classrooms if the school specifies this.

How can I make payment for services I book?

Payment can be made online by credit/debit card or on the telephone by credit/debit card. We also accept childcare vouchers for OFSTED registered sites. Standing orders may also be set up with prior authorisation from head office. All payments for services must be received with 24 hours of booking.

What if my child requires medication whilst at the club?

We are only able to accept and administer prescribed medication. If your child is likely to require prescribed medication of any sort throughout the day, please notify our head office on 01530 412750 and also inform the club leader on arrival, who will complete the necessary paperwork. All medication should be handed to the club leader and must be in its original packaging with the prescription label.

What happens if I need to cancel a booked session?

If you do need to cancel any pre-booked sessions please contact us on 01530 412750 at the earliest opportunity so we can make relevant amendments to registers. ClubsComplete has a strict no refunds, credit or transfer policy once services have been booked and payment has been processed due to staffing ratios when working with children. Should your circumstances change you must inform us you wish to cancel your booking to adhere to our Safeguarding policy and procedures.

What is the booking deadline for holiday club sessions?

Although we can take holiday club bookings on the morning of the required club (subject to availability) we would ask that you provide as much notice as possible to ensure we have up to date club registers for our staff and the correct staff ratios in place.

What times do the holiday clubs run?

All of our courses for children run from 9.00am-3.30pm for 5 – 14 year olds and – 9.00am–12.30pm for 3 – 4 year olds.

Do you have any special discounts if I book the entire summer for my three children?

We offer yearly memberships that are released every January that provide you with amazing discounts that are split throughout the year! You can save up to 20% on all of our clubs using this special discounted membership.

My child has a food intolerance/food allergy, what should I do?

Please notify us of any intolerance/allergies your child may have when booking your child in on your account. This iwll notify all staff of any issues that may affect your child whilst attending our clubs.

My 3 and 4 year old are only attending for a half-day session, will they need to bring a packed lunch?

Yes, lunch time at our holiday clubs is 12.00pm and the children and staff eat their lunch together.

Why can’t my 3 or 4 year old attend for a full day?

This is due to Ofsted regulations. They stipulate that 3 and 4 year olds can only attend an Activity Provider Club for a maximum of 3½ hours.

How can I book a place for my child at your clubs?

Bookings can be made online via our website www.clubscomplete.co.uk

Can I use my Childcare Vouchers to pay for the holiday clubs, breakfast or after school clubs?

Yes if our setting is OFSTED registered. We cannot accept Childcare Vouchers at other settings as we are an Activity Provider and not a Childcare Service Provider.

Are you OFSTED registered?

We are only OFSTED registered for certain settings due to the services we run at those school sites. We are not OFSTED registered for our other sites as we are exempt from the compulsory register, we are classed as an Activity Provider as opposed to a Childcare Service Provider. We provide a different activity every hour and all activities are adult-led rather than offering free play for several hours of the day. We encourage children to excel in the specific activities that are offered on the course that they are participating in. An OFSTED inspector has been out to one of our venues and was extremely happy with our services. However, unfortunately you cannot claim Working Tax Credits back from using our services.

What should my child wear to the clubs?

Please do not send your children dressed in their ‘best’ clothes. We want everyone to have a great time at our clubs and to feel free to get involved in all of our activities which can sometimes be quite messy – lots of paint, glue, glitter etc.

What does my child need to bring with them to ClubsComplete?

If your child is attending an after-school club, don't worry - they don't need to bring anything!
For holiday clubs, all children must bring a snack and packed lunch and plenty to drink. Suitable clothing is essential - in hot weather, a hat and sun cream. In cold weather, a woolly hat, scarf, gloves and a coat. If your child is 5 or under, we advise a change of clothing.
Gymnastics sessions all require a leotard and leggings or a t-shirt and shorts.
Pre-school classes - a full changing bag is advised.